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Privacy Policy

Privacy Policy

Introduction

Welcome to epbar.co.uk. This privacy policy outlines how we, VNV Trading and Distribution Ltd, collect, use, and protect your personal information when you visit our website and use our services. We are committed to ensuring your privacy is protected and compliant with UK data protection laws, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Contact Information

For any questions or concerns regarding this privacy policy, please contact us using the following information:

  • Phone (WhatsApp – UK): +447466663306
  • Email: info@epbar.co.uk
  • Address: 7 Bell Yard, London, WC2A 2JR

  • Information We Collect

    We may collect and process the following data about you:

      • Personal Identification Information: Name, email address, phone number, and postal address.
      • Order Information: Details of products you have purchased, including delivery address.
      • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
      • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  • How We Use Your Information

    We use your information in the following ways:

  • To Process Orders: To handle and deliver your orders, manage payments, fees, and charges, and communicate with you about your orders.
      • To Manage Our Relationship With You: To notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.
  • To Improve Our Website and Services: To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
    • To Deliver Relevant Content and Advertisements: To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

    Legal Basis for Processing

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

      • Performance of Contract: Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Consent: Where you have provided consent to receive marketing communications.

    Sharing Your Information

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following situations:

    • Service Providers: We may share your data with third parties who perform services on our behalf, such as payment processing and delivery services.
    • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

    Data Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Data Retention

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data.
    • Withdraw consent.

    If you wish to exercise any of the rights set out above, please contact us at info@epbar.co.uk.

    Changes to This Privacy Policy

    We may update this privacy policy from time to time. Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

    Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Phone (WhatsApp – UK): +447466663306
  • Email: info@epbar.co.uk
  • Address: 7 Bell Yard, London, WC2A 2JR
  • This privacy policy was last updated on 01/04/2024.

    By using our website, you acknowledge that you have read and understood this privacy policy.

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