Skip to content
Close (esc)

Newsletter

Subscribe now and get 10% off your next order. By subscribing you agree to our Privacy policy

General questions

What is epbar.co.uk?

epbar.co.uk is an online store operated by VNV Trading and Distribution Ltd, offering a range of high-quality products 

How can I contact epbar.co.uk?

You can contact us via phone (WhatsApp – UK) at +447466663306, email at info@epbar.co.uk, or visit us at our address: 7 Bell Yard, London, WC2A 2JR.

Orders and Payments

How do I place an order?

To place an order, simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept various payment methods including credit/debit cards and other payment options as specified during checkout.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at info@epbar.co.uk or via WhatsApp at +447466663306. If the order has not yet been dispatched, we will do our best to accommodate your request.

Shipping and Delivery

What shipping options do you offer?

We offer 24-48 hours national delivery through Evri. Delivery times are estimates and not guaranteed.

How can I track my order?

Once your order has been dispatched, you will receive a dispatch notification email with tracking information to monitor your delivery.

Do you offer international shipping?

Currently, we only offer national delivery within the UK and do not ship internationally.

Returns and Refunds

What is your returns policy?

We accept returns within 14 days of receipt of your order. Items must be unused, in their original packaging, and in the same condition that you received them. Please refer to our Refunds and Returns Policy for more details.

How do I return an item?

To return an item, contact our customer service team at info@epbar.co.uk or via WhatsApp at +447466663306 to initiate the return process. We will provide you with a return authorization number and instructions on how to send your item back to us.

When will I receive my refund?

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.

Wholesale Inquiries

How can I become a wholesaler?

To inquire about wholesale opportunities, please contact us at info@epbar.co.uk or via WhatsApp at +447466663306. We may require verification of your business status, so please be prepared to provide relevant documentation.

What are the benefits of becoming a wholesaler?

As a wholesaler, you can enjoy competitive pricing, priority access to new products, and dedicated support from our team. We strive to build long-term partnerships with our wholesale customers

Product Information

How can I get more information about a product?

For detailed information about any of our products, please contact us at info@epbar.co.uk or via WhatsApp at +447466663306. Our team is ready to provide you with all the necessary information to assist with your purchasing decisions.

What should I do if I receive a damaged or faulty item?

If you receive a damaged or faulty item, please contact us immediately at info@epbar.co.uk or via WhatsApp at +447466663306. Provide your order number and a description of the issue, along with photographic evidence if possible. We will arrange for a replacement or refund as appropriate.

Further Assistance

How can I provide feedback or suggestions?

We value your feedback and suggestions. Please feel free to contact us at info@epbar.co.uk or via WhatsApp at +447466663306 with your feedback or ideas on how we can improve our services.

Back to top

Shopping Cart

Your cart is currently empty

Shop now